Privacy Policy
Last Updated: 23-07-2026
At PrinterInkandToners.com (“we,” “our,” or “us”), operated by Support Nerds Inc., we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you have regarding your information when you visit our website or purchase our products.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of personal information:
Information You Provide
When you interact with our website, you may provide information such as:
- Name
- Billing address
- Shipping address
- Email address
- Telephone number
- Account login credentials (if you create an account)
- Order information
- Customer support inquiries
- Product reviews or feedback
- Marketing communication preferences
Payment Information
Payments are securely processed by trusted third-party payment processors, including WooPayments and Square. We do not store your complete payment card information on our servers. Payment information is processed directly by these providers in accordance with their respective privacy policies.
Information Collected Automatically
When you visit our website, we may automatically collect information including:
- IP address
- Browser type
- Operating system
- Device identifiers
- Website usage information
- Pages visited
- Referring website
- Date and time of access
- Cookie identifiers
This information helps us improve our website, prevent fraud, and better understand how visitors use our services.
2. How We Collect Information
We collect information when you:
- Place an order
- Create an account
- Subscribe to emails or newsletters
- Contact customer support
- Submit reviews or feedback
- Browse or interact with our website
- Accept cookies or similar tracking technologies
3. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Deliver products
- Process payments
- Communicate regarding orders
- Respond to customer service requests
- Provide warranty or return support
- Improve our products and website
- Personalize your shopping experience
- Detect and prevent fraud or unauthorized activity
- Maintain website security
- Send promotional communications (where permitted by law)
- Comply with legal and regulatory obligations
4. Cookies and Similar Technologies
Our website uses cookies and similar technologies to:
- Enable website functionality
- Remember your preferences
- Analyze website traffic
- Improve user experience
- Measure marketing effectiveness
You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.
5. Sharing Your Information
We do not sell your personal information for monetary compensation.
We may share information with trusted third parties that help us operate our business, including providers of:
- Payment processing
- Shipping and delivery services
- Website hosting and maintenance
- Customer support
- Email communications
- Analytics services
- Fraud detection and security services
- Marketing services
These providers may access personal information only as necessary to perform services on our behalf and are expected to protect that information appropriately.
We may also disclose information when required by law or when necessary to protect our legal rights, customers, or business.
6. Marketing Communications
If you subscribe to receive promotional emails, we may send information about products, promotions, and special offers.
You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.
Even if you opt out of marketing emails, we may still send transactional communications relating to your orders or account.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including providing our products and services, maintaining customer accounts, processing transactions, resolving disputes, complying with legal obligations, and protecting our business.
Generally, we retain information as follows:
- Customer account information for as long as the account remains active and for a reasonable period afterward.
- Order records, invoices, and transaction information for the period required by applicable tax and accounting laws (typically up to seven years).
- Customer support communications for up to three years after the matter has been resolved, unless a longer retention period is required by law.
- Marketing preferences until you unsubscribe or request deletion.
- Website analytics according to the retention settings of our analytics providers.
We may retain information for longer periods when required by law or where reasonably necessary to establish, exercise, or defend legal claims, prevent fraud, or enforce our agreements.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information, including the right to:
- Know what personal information we collect
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information, subject to legal exceptions
- Request a copy of certain personal information where applicable
- Opt out of marketing communications
To exercise applicable privacy rights, please contact us using the information provided below.
We may verify your identity before processing certain requests.
10. California Privacy Notice
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
Subject to applicable law, California residents may have the right to:
- Know the categories and specific pieces of personal information collected about them.
- Request deletion of certain personal information.
- Request correction of inaccurate personal information.
- Obtain information about how personal information is used and disclosed.
- Exercise applicable opt-out rights where required by law.
- Not receive discriminatory treatment for exercising privacy rights.
To submit a privacy request, please contact us using the contact information provided below.
Global Privacy Control (GPC)
Our website recognizes and processes valid Global Privacy Control (GPC) browser signals as requests to opt out of applicable data sharing or targeted advertising for California residents, where required by applicable law.
11. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.
12. Children’s Privacy
Our website is intended for a general audience and is not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.
When changes are made, the “Last Updated” date at the top of this page will be revised. Your continued use of our website after any updates constitutes acceptance of the revised Privacy Policy.
14. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Support Nerds Inc.
Website: https://www.printerinkandtoners.com
Email: orders@printerinkandtoners.com
Phone: (610) 230-7846
Mailing Address: info@printerinkandtoners.com